Privacy Policy

This “Privacy Policy” explains how the website and “Business Intelligent Consultant” system, available at www.Tejarat.Chat, collects, stores, uses, and protects user data. Use of the system constitutes acceptance of this policy. This document is considered an integral part of the “Terms and Conditions of the Tejarat Chat System,” and its acceptance holds full legal validity.

1. Definitions

• “We” or “System”: The platform providing artificial intelligence services, analytical consulting, content generation, and API-based processing tools.
• “You” or “User”: Any individual who uses the service or creates an account.
• “Personal Data”: Any data that can be used to identify an individual.
• “Input Data”: All information entered by the User into the chat, forms, or tools.
• “Output Data”: Content generated by artificial intelligence based on the User’s input.
• “Technical and Analytical Data”: Includes IP address, Device Info, Usage Data, Log Data, etc.

2. Data We Collect

1) Identification and Contact Information:

• Name
• Mobile number
• Email address
• Profile information (if applicable)

2) Input Data:

• All texts entered by you into the system.
• Notice: You must not enter any classified information, corporate confidential data, confidential judicial case files, or any data belonging to others under a non-disclosure agreement.

3) Output Data:

• Content generated by artificial intelligence models. This Output Data may be similar to items generated for other users.

4) Technical Data (Usage/Log/Device):

• IP address
• Device and browser type
• Pages visited
• Access times
• General user behavior on the service (without direct personal identification)

5) Cookies:

• The system uses essential, functional, and analytical cookies to provide the service. Users may disable cookies in their browser settings; however, some features may become unavailable as a result.

3. Purpose of Data Use

We use the collected data for the following purposes:

• Providing and maintaining the service
• Authentication
• Communicating with users and providing support
• Preventing misuse and illegal activities
• Improving the service, research, training models, and usage analysis
• Personalizing the user experience
• Managing transactions and financial affairs
• Compliance with national legal requirements

The system may use Input Data, Output Data, and feedback in an anonymized manner (without possibility of personal identification) to improve models and develop the service.

4. Data Sharing

The System does not sell users’ personal data. Data sharing only occurs in the following cases:

• International AI Providers: Sending Input Data to international artificial intelligence providers (such as OpenAI and Anthropic) for processing and generating responses, in accordance with these companies’ official policies regarding the non-use of API data for general model training.
• Companies providing security, SMS, or payment services.
• Where required by national law (requests from competent authorities).
• Prevention of fraud, cyberattacks, or misuse.
• Mandatory data transfer in case of change of ownership (as required).

No information that directly identifies an individual will be provided to third parties without the User’s consent, except as required by law.

5. Data Retention and Deletion

• Data is retained for as long as the User’s account is active.
• Upon a request for account deletion, identifiable data will be deleted within a maximum of 30 days, unless:
• Legal authorities require retention.
• The data is necessary for preventing misuse or addressing security issues.
• Output data and anonymized data may remain for research and system improvement purposes.

6. Data Security

The System is committed to implementing maximum efforts and standard security practices to protect data; however, in the event of unforeseen cyber incidents or widespread hacking attacks beyond the System’s reasonable control, the System shall bear no liability. The User is responsible for the secure maintenance of their password and account information.

7. Children’s Privacy

Use of the service for individuals under 18 is permitted only with the supervision and consent of a legal guardian.

8. User Rights

The User may:

• Request access to their data.
• Request the deletion of their account and information through the “Support” section within the user panel.
• Opt out of receiving promotional messages.

9. Changes to this Policy

The System may update this policy. The date of the last change is indicated at the top of the page. Continued use of the service constitutes acceptance of the new version.

10. Contact Information

For any questions or requests:

• Phone: 021-91097737
• Email: support@tejarat.chat